Halotails Shipping Policy | Free Shipping on All Orders

Shipping Policy

Thank you for shopping with Halotails! We are committed to providing a smooth and efficient shipping experience. Below, you’ll find details about our shipping process.

1. Processing Time

Orders are typically processed within 1-3 business days. Processing times may vary depending on order volume and the specific product.

2. Shipping Methods and Delivery Times

We offer free standard shipping on all orders. Once processed, delivery typically takes 7-12 business days.

• Standard Shipping: 7-12 business days (Free)

Please note that delivery times are estimates and may be affected by external factors like customs processing, holidays, and weather conditions.

3. Shipping Costs

Free standard shipping is offered on all orders, with no minimum purchase required.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment’s journey.

5. International Shipping

Currently, we do not offer international shipping. (If you plan to expand, this section can be updated.)

6. Shipping Address

Please ensure your shipping address is accurate. We are not responsible for delays due to incorrect addresses.

7. Order Issues

If you experience issues such as missing or damaged packages, please contact our customer service team within 7 days of receiving your order, and we will assist you in resolving the issue.

8. Returns and Exchanges

For information about returns, please refer to our Returns Policy. Items must be returned within 14 days, and return shipping costs may apply.

9. Contact Us

If you have questions or concerns about your order or our shipping policy, feel free to contact us at support@halotails.com. We’re here to help!